/* =====================================================================
   /faq (UI v3, 12 Okt 2026)
   File terpisah dari help-pages.css supaya /contact & halaman legal tidak ikut berubah.
   ===================================================================== */
.fq { --ink: #0d1b2e; --soft: #4d5c74; --muted: #5f6b80; --line: #e4e9f0; --brand: #1e5bd6; --brand-dark: #0b3d91; --brand-soft: #eef4ff; --page: #f5f7fb; --wa: #137a3f;
  background: var(--page); color: var(--ink); padding-bottom: 64px; font-family: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif; }
.fq *, .fq *::before, .fq *::after { box-sizing: border-box; }
.fq svg { width: 20px; height: 20px; flex: none; }
.fq h1, .fq h2, .fq h3 { white-space: normal; overflow: visible; color: var(--ink); }
.fq ol, .fq li { padding: 0; margin: 0; list-style: none; }
.fq [hidden] { display: none !important; }
.page-wrapper:has(.fq) { overflow: visible; overflow-x: clip; }
.fq-sr { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }

/* hero + cari */
.fq-hero { background: var(--brand-dark); color: #fff; padding: 36px 0 84px; }
.fq-crumb { font-size: 13.5px; color: #c9d8f5; margin-bottom: 10px; }
.fq-crumb a { color: #fff; font-weight: 700; text-decoration: none; }
.fq-crumb a:hover { text-decoration: underline; color: #fff; }
.fq-hero h1 { margin: 0 0 8px; font-size: 38px; font-weight: 800; letter-spacing: -.02em; line-height: 1.15; color: #fff; }
.fq-hero p { margin: 0; max-width: 600px; font-size: 16px; line-height: 1.6; color: #dbe6ff; }

.fq-search { position: relative; max-width: 620px; margin-top: 22px; }
.fq-search svg { position: absolute; left: 18px; top: 50%; transform: translateY(-50%); width: 22px; height: 22px; color: var(--muted); pointer-events: none; }
.fq-search input { display: block; width: 100%; height: 58px; margin: 0; padding: 0 18px 0 52px; border: 2px solid transparent; border-radius: 16px; background: #fff; font-family: inherit; font-size: 16px; font-weight: 600; color: var(--ink); box-shadow: 0 14px 34px rgba(4, 20, 56, .25); }
.fq-search input::placeholder { color: var(--muted); font-weight: 500; opacity: 1; }
.fq-search input:focus { outline: none; border-color: #9cbaf2; }

.fq-narrow { max-width: 880px; }
.fq-body { margin-top: -48px; }

/* bantuan cepat */
.fq-quick { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; }
.fq-quick a { display: flex; align-items: center; gap: 12px; min-height: 72px; padding: 14px 16px; border-radius: 18px; background: #fff; border: 1px solid var(--line); color: var(--ink); text-decoration: none; box-shadow: 0 10px 26px rgba(13, 27, 46, .06); transition: border-color .15s, transform .15s; }
.fq-quick a:hover { border-color: #c2d2ee; transform: translateY(-2px); color: var(--ink); text-decoration: none; }
.fq-quick a:focus-visible { outline: 2px solid var(--brand); outline-offset: 2px; }
.fq-quick__ico { width: 44px; height: 44px; flex: none; border-radius: 13px; display: flex; align-items: center; justify-content: center; background: var(--brand-soft); color: var(--brand); }
.fq-quick__ico--ok { background: #e7f6ec; color: var(--wa); }
.fq-quick__ico--bot { background: #f1ecfd; color: #5b3cc4; }
.fq-quick b { display: block; font-size: 15px; font-weight: 800; line-height: 1.3; }
.fq-quick small { display: block; margin-top: 2px; font-size: 13px; line-height: 1.4; color: var(--soft); }

/* daftar pertanyaan */
.fq-card { margin-top: 18px; padding: 24px; border-radius: 22px; background: #fff; border: 1px solid var(--line); }
.fq-card__head { display: flex; flex-wrap: wrap; align-items: baseline; justify-content: space-between; gap: 4px 16px; margin-bottom: 14px; }
.fq-card__head h2 { margin: 0; font-size: 21px; font-weight: 800; letter-spacing: -.01em; }
.fq-count { margin: 0; font-size: 14px; font-weight: 600; color: var(--muted); }

.fq-item { border: 1.5px solid var(--line); border-radius: 16px; background: #fff; scroll-margin-top: 96px; transition: border-color .15s, box-shadow .15s; }
.fq-item + .fq-item { margin-top: 10px; }
.fq-item:hover { border-color: #c6d2e4; }
.fq-item.is-open { border-color: #bcd0f5; box-shadow: 0 10px 26px rgba(13, 27, 46, .06); }
.fq-item.is-target { box-shadow: 0 0 0 4px rgba(30, 91, 214, .18); }
.fq-item__h { margin: 0; font-size: inherit; }
.fq-q { display: flex; align-items: center; gap: 14px; width: 100%; min-height: 56px; margin: 0; padding: 14px 18px; background: none; border: 0; border-radius: 15px; font-family: inherit; font-size: 16px; font-weight: 800; line-height: 1.45; text-align: left; color: var(--ink); cursor: pointer; }
.fq-q:focus-visible { outline: 2px solid var(--brand); outline-offset: 2px; }
.fq-q__no { width: 28px; height: 28px; flex: none; border-radius: 9px; display: flex; align-items: center; justify-content: center; background: var(--page); font-size: 13px; font-weight: 800; color: var(--muted); transition: background .15s, color .15s; }
.fq-q__text { flex: 1 1 auto; min-width: 0; }
.fq-q svg { color: var(--muted); transition: transform .25s ease, color .15s; }
.fq-item.is-open .fq-q { color: var(--brand); }
.fq-item.is-open .fq-q__no { background: var(--brand); color: #fff; }
.fq-item.is-open .fq-q svg { transform: rotate(180deg); color: var(--brand); }

/* tanpa JS semua jawaban tetap terlihat */
.fq-a__pad { padding: 0 18px 14px 60px; }
.fq-js .fq-a { display: grid; grid-template-rows: 0fr; transition: grid-template-rows .28s ease; }
.fq-js .fq-item.is-open .fq-a { grid-template-rows: 1fr; }
.fq-js .fq-a > div { overflow: hidden; min-height: 0; }
.fq-js .fq-item:not(.is-open) .fq-a__pad { visibility: hidden; transition: visibility 0s .28s; }
.fq-a__text { margin: 0; font-size: 15px; line-height: 1.7; color: var(--soft); overflow-wrap: break-word; }
.fq mark { padding: 0 2px; border-radius: 4px; background: #fde9a8; color: inherit; }
.fq-copy { display: none; align-items: center; gap: 6px; min-height: 44px; margin: 4px 0 0 -10px; padding: 0 10px; border: 0; border-radius: 10px; background: none; font-family: inherit; font-size: 14px; font-weight: 700; color: var(--brand); cursor: pointer; }
.fq-js .fq-copy { display: inline-flex; }
.fq-copy svg { width: 17px; height: 17px; }
.fq-copy:hover { background: var(--brand-soft); }
.fq-copy:focus-visible { outline: 2px solid var(--brand); outline-offset: 1px; }
.fq-copy.is-done { color: var(--wa); }

/* kosong / tidak ketemu */
.fq-empty, .fq-none { padding: 26px 18px; border: 1.5px dashed #d6dde8; border-radius: 16px; background: var(--page); text-align: center; }
.fq-empty p, .fq-none p { margin: 0 0 14px; font-size: 15px; line-height: 1.6; color: var(--soft); }
.fq-none b { color: var(--ink); }
.fq-none q { overflow-wrap: anywhere; }
.fq-none__act { display: flex; flex-wrap: wrap; justify-content: center; gap: 10px; }

/* tombol */
.fq-btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 48px; padding: 0 20px; border-radius: 14px; border: 1.5px solid var(--brand); background: var(--brand); font-size: 15px; font-weight: 800; color: #fff !important; text-decoration: none !important; transition: background .15s, border-color .15s; }
.fq-btn:hover { background: #174bb5; border-color: #174bb5; }
.fq-btn:focus-visible { outline: 2px solid var(--brand); outline-offset: 2px; }
.fq-btn--wa { background: var(--wa); border-color: var(--wa); }
.fq-btn--wa:hover { background: #0f6332; border-color: #0f6332; }
.fq-btn--ghost { background: #fff; border-color: #c9d5ea; color: var(--ink) !important; }
.fq-btn--ghost:hover { background: var(--brand-soft); border-color: #b3c6ea; }

/* penutup bergaya sobekan tiket: dua bagian dengan lubang di garis sobek */
.fq-stub { display: grid; grid-template-columns: minmax(0, 1fr) 300px; margin-top: 18px;
  filter: drop-shadow(1px 0 0 var(--line)) drop-shadow(-1px 0 0 var(--line)) drop-shadow(0 1px 0 var(--line)) drop-shadow(0 -1px 0 var(--line)); }
.fq-stub__main, .fq-stub__act { background: #fff; }
.fq-stub__main { padding: 24px 26px; border-radius: 22px 0 0 22px;
  -webkit-mask: radial-gradient(circle at 100% 0, #0000 12px, #000 12.5px) top / 100% 51% no-repeat, radial-gradient(circle at 100% 100%, #0000 12px, #000 12.5px) bottom / 100% 51% no-repeat;
  mask: radial-gradient(circle at 100% 0, #0000 12px, #000 12.5px) top / 100% 51% no-repeat, radial-gradient(circle at 100% 100%, #0000 12px, #000 12.5px) bottom / 100% 51% no-repeat; }
.fq-stub__act { display: flex; flex-direction: column; justify-content: center; gap: 10px; padding: 24px; border-left: 2px dashed #d6dde8; border-radius: 0 22px 22px 0;
  -webkit-mask: radial-gradient(circle at 0 0, #0000 12px, #000 12.5px) top / 100% 51% no-repeat, radial-gradient(circle at 0 100%, #0000 12px, #000 12.5px) bottom / 100% 51% no-repeat;
  mask: radial-gradient(circle at 0 0, #0000 12px, #000 12.5px) top / 100% 51% no-repeat, radial-gradient(circle at 0 100%, #0000 12px, #000 12.5px) bottom / 100% 51% no-repeat; }
.fq-stub h2 { margin: 0 0 6px; font-size: 21px; font-weight: 800; letter-spacing: -.01em; }
.fq-stub p { margin: 0; font-size: 15px; line-height: 1.6; color: var(--soft); }
.fq-stub .fq-btn { width: 100%; }

@media (max-width: 767.98px) {
  .fq-quick { display: flex; gap: 10px; overflow-x: auto; scroll-snap-type: x mandatory; scroll-padding-inline: calc(var(--bs-gutter-x, 30px) * .5); margin: 0 calc(var(--bs-gutter-x, 30px) * -.5); padding: 0 calc(var(--bs-gutter-x, 30px) * .5) 6px; scrollbar-width: none; }
  .fq-quick::-webkit-scrollbar { display: none; }
  .fq-quick a { flex: none; width: 76%; max-width: 280px; scroll-snap-align: start; }

  .fq-stub { grid-template-columns: 1fr; }
  .fq-stub__main { padding: 22px 20px 20px; border-radius: 20px 20px 0 0;
    -webkit-mask: radial-gradient(circle at 0 100%, #0000 12px, #000 12.5px) left / 51% 100% no-repeat, radial-gradient(circle at 100% 100%, #0000 12px, #000 12.5px) right / 51% 100% no-repeat;
    mask: radial-gradient(circle at 0 100%, #0000 12px, #000 12.5px) left / 51% 100% no-repeat, radial-gradient(circle at 100% 100%, #0000 12px, #000 12.5px) right / 51% 100% no-repeat; }
  .fq-stub__act { padding: 20px; border-left: 0; border-top: 2px dashed #d6dde8; border-radius: 0 0 20px 20px;
    -webkit-mask: radial-gradient(circle at 0 0, #0000 12px, #000 12.5px) left / 51% 100% no-repeat, radial-gradient(circle at 100% 0, #0000 12px, #000 12.5px) right / 51% 100% no-repeat;
    mask: radial-gradient(circle at 0 0, #0000 12px, #000 12.5px) left / 51% 100% no-repeat, radial-gradient(circle at 100% 0, #0000 12px, #000 12.5px) right / 51% 100% no-repeat; }
}
@media (max-width: 575.98px) {
  .fq-hero { padding: 26px 0 76px; }
  .fq-hero h1 { font-size: 28px; }
  .fq-hero p { font-size: 15px; }
  .fq-search input { height: 54px; font-size: 16px; }
  .fq-body { margin-top: -44px; }
  .fq-card { padding: 18px 14px; border-radius: 20px; }
  .fq-q { gap: 12px; padding: 12px 12px; font-size: 15.5px; }
  .fq-a__pad { padding: 0 14px 12px 14px; }
}
@media (prefers-reduced-motion: reduce) {
  .fq-js .fq-a, .fq-q svg, .fq-quick a, .fq-item { transition: none; }
  .fq-js .fq-item:not(.is-open) .fq-a__pad { transition: none; }
}